Know Your Client

After completing the client’s details, click on the Know Your Client tab. Here you can record and view data relating to Client Identity Verification and Marketing Details.

Client Identity Verification:

Under the Client Identity Verification section, you can record Risk level, Risk Notes, Legacy Data (ID verification date, check box to confirm if ID has been verified or not) and a check box to confirm if you met your client face to face.

Identity Verification Documents:

Under the Identity Verification Documents section, you can record identity verification documents (e.g., Driving licence). You can either copy/move in the document from your computers file system or scan the document into the system.

To Copy/Move In Document:

Click on ‘Copy In Document’ or ‘Move In Document’

Click Browse to find the document

• Then, select the Category using the drop-down menu
• You can then, type in the reference for the document and its expiry date
• Type in any relevant notes you want on this section
• Click Save & Close

Identity Verification Events:

The Identity Verification Events section shows you the status progress of any events relating to ID verification (for e.g., Agent Authorisation, Engagement Letter etc)

Contact Details:

You are also able to view your clients address history details on the Know Your Client tab.

Please see Contact Details for more information about adding new contact data.

Marketing Details:

Under the Marketing Details section, you can record marketing details such as Client Source (e.g. advertising method, personal referral, etc), Marketing Preferences if opted into newsletters and any relevant notes.

• Moving onto the Key Dates tab, key dates are picked up from the data entered on the Details tab.