It was great to learn from a recent feedback survey that over 90% of customers felt our tax and accounting software represented good value for money. But what does this mean exactly for accountancy practices?
In the eye of the beholder
When you think about it ‘value for money’ is such a personal thing. Each of us will view a piece of software differently when it comes to weighing up the value we gain from it. For some, value is judged purely on how much the software cost them. For others it stems from how much fee-earning time it saves them. And with many accountants, it comes down to a mixture of the two.
Of course no one wants costly software which offers everything, but then only a tiny percentage of its functionality is used by the business. Neither are people keen on cheap software that has so many limitations, it then becomes a drain on the practice’s time.
Road-tested by accountants
At BTCSoftware we offer a middle ground – affordable software with an impressive calibre of functionality which accountants need. Designed, developed and tested with small and medium-sized accountancy practices, our products are regularly rated highly by customers for being:
- Robust and reliable
- Simple and intuitive to use
- Value for money
Are you making the most of our complimentary resources?
In fact, we work hard to ensure our customers feel they get a good return on their investment. If you haven’t already, do check out these additional complimentary resources we’ve developed:
- Free support – advice and guidance from our friendly UK-based support team who will help you make the most of your software’s functionality
- Free video tutorials and guides which take you through specific procedures and processes in your accounting and tax software
- Webinars – live events, which are also recorded and shared. These highlight ways to get more from the software and in turn enhance your practice’s efficiency and effectiveness in serving its clients. During these events, there’s also the opportunity to pitch your questions directly to the team
- Hands-on help in getting up to speed with our software, so you are free to focus on your client work
- Complimentary upgrades to keep your software secure and robust
And finally…
Another thing we pride ourselves on is how much we listen to customers. Over the years, our customers’ ideas and feedback have guided us on which product enhancements and developments to undertake. If you have an idea or request to further improve your BTCSoftware experience, we’d love to hear from you.