Our fantastic support team is busy preparing to help you through Self-Assessment season, and we’re delighted to share our extended January and February support hours.
Our Ultimate Guide to Self Assessment is available now through accountingWEB.
From everyone at BTCSoftware, we would like to wish you a very Happy New Year, and all the best for 2022!
January & February support hours
4th to 29th January 2022
1st – 28th February 2022
Monday to Friday
From 8:30 to 9:00 am – email us or submit a ticket
From 9:00 am to 6:00 pm – phone, email or submit a ticket online
Weekends
Send us an email or submit a ticket and we’ll respond Monday
30th January Sunday from 1:00 pm to 5.30 pm
Phone, email or submit a ticket online
31st January Monday from 9:00 am up until midnight
Phone, email or submit a ticket online
Monday to Friday
From 8:30 to 9:00 am – email us or submit a ticket
From 9:00 am to 5.30 pm – phone, email or submit a ticket online
Weekends
Send us an email or submit a ticket and we’ll respond Monday
27th February Sunday from 1:00 pm to 5.30 pm
Phone, email or submit a ticket online
28th February Monday from 9:00 am up until midnight
Phone, email or submit a ticket online
How to reach the support team
By phone
Call 0345 241 5030 and choose option 2 for support
By email
Send a message to support@btcsoftware.co.uk
Self-help resources
You can also find help on the BTCSoftware YouTube channel and FAQs in our support area.
HMRC’s Self Assessment general enquiries page is available here.
