Ours is a busy specialist software business focused on the accountancy sector and very much support led. The quality of our software and support regularly earn praise from our customers and have been recognised with sector leading awards won ahead of much bigger rivals. We are growing fast and now need to appoint an additional Software Support Technician to start as soon as possible.
The ideal candidate will be intelligent, resourceful and reliable with an excellent telephone manner and a good fit with our friendly, bright and hard-working team. Calm under pressure, you will have a real commitment to customer service and be eager to contribute to the success of a business whose support is hailed as some of the best around.
Our packages are developed using C# and .net and utilise the Microsoft Office suite, so the ideal candidate will have good all-round technical ability and ideally at least 12 months experience of frontline support in a Windows environment with good working knowledge of Excel & Access. Previous experience of accountancy or accounts software would be viewed as an added bonus but is by no means essential. This will be a full time position based in our offices in KT15 providing cover during business hours from 9.00 to 5.30 Monday to Friday with an hour for lunch.
£16,00- £26,000 per annum (Salary entirely negotiable according to experience).
Location: Addlestone, Surrey
On-site parking available
Essential Requirements:
You must be able to easily commutable to KT15
You must have at least 12 months support experience
Customer service oriented
You must be a Team player
To apply for this role, please submit you CV via our Reed advert- Reed- Software Support Technician
